MYWORKSHOP - SUBSCRIPTION RENEWAL & CONTINUITY POLICY
Master Version: 2026.2.0 | Comprehensive Data Continuity Governance
1. SUBSCRIPTION RENEWAL OVERVIEW & CONTINUITY
To maintain uninterrupted workstation access, real-time stock deduction, automated GST invoice creation, and WhatsApp PDF dispatch, business nodes must maintain an active commercial subscription. Platform renewals can be initiated at any time prior to or following plan expiration through the Subscription portal inside your account settings.
2. RENEWAL PLAN CYCLES & PRICING GUARANTEES
Available Commitment Options: Subscriptions are offered in flexible 3-month, 6-month, and 12-month commitment tiers designed to accommodate growing MSME service and retail enterprises.
Price Lock Guarantee: Commercial renewal rates are locked at the active pricing advertised at the time of subscription purchase. If platform subscription pricing changes, existing active nodes are provided a 30-day advance notification prior to rate adjustments.
3. PAYMENT VERIFICATION METHODS & PROCESSING TIMES
Automated Credit/Debit Card, Net Banking & UPI: Subscriptions renewed via automated payment gateways are verified instantly. Workstation access and invoice limits are renewed in real time upon successful transaction processing.
Manual UPI & Direct Bank Transfer: Renewals completed via manual UPI QR code transfer require the submission of a valid 12-digit UPI UTR Transaction Reference Number inside the renewal form. Manual UPI submissions are verified by our finance team within 2 to 4 business hours.
4. EXPIRATION STATUS, 90-DAY GRACE PERIOD & DATA RETENTION
Read-Only Inactivation: If a subscription expires without immediate renewal, the account transitions to "Read-Only Inactivation Mode." In this mode, users can view historical invoices, past job cards, and customer ledgers but cannot issue new tax invoices or create new job cards.
90-Day Data Safety Window: We provide a 90-day grace period post-expiration during which all invoices, inventory catalogs, technician logs, and customer data remain safely preserved on our cloud servers.
Automated Data Purge Protocol: If a subscription remains un-renewed past the 90th day of inactivation, an automated database cleanup protocol permanently erases all associated workshop data. Once purged, historical records cannot be recovered.
5. ADD-ON MODULES & SEAT LICENSING RENEWALS
Additional staff seat licenses, multi-counter terminals, and enterprise storage add-ons align with your primary subscription cycle. When renewing your primary workshop subscription, all active add-on modules automatically extend to match the newly selected renewal period.
6. CANCELLATIONS, NON-PRORATED BILLING & REFUND POLICY
Non-refundable Subscriptions: All commercial subscription renewals (including 3-month, 6-month, and 12-month plans) are non-refundable once processed. Prorated refunds or partial chargebacks are not issued for early account cancellation or non-usage during the active subscription period.
7. CONTACT FOR RENEWAL ASSISTANCE
For billing inquiries, manual UPI verification support, or custom enterprise multi-branch renewals, contact our dedicated billing desk at support@myworkshop.co.in or call +91 94047 27975.